At Water Lantern Festival, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, register for our events, or engage with us through other interactions. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: When you register for an event, sign up for our newsletter, or fill out any contact forms, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, pages you visit, and the time you spend on our site. This helps us improve our website’s functionality and user experience.
- Cookies and Tracking Technologies: Our website may use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies are small data files stored on your device to remember your preferences and personalize your visits. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: We use personal and payment information to process event registrations, ticket purchases, and donations.
- To Communicate with You: We may send emails or messages to provide you with updates on events, promotional offers, and other relevant information. You can opt out of these communications at any time.
- To Improve Our Website and Services: We use non-personal information to analyze website traffic and trends, enhance the user experience, and improve our offerings.
- To Protect Our Website and Users: We may use your information to ensure the security and integrity of our website and to prevent fraudulent activities.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data. These measures include encryption, secure server technology, and regular monitoring to safeguard against unauthorized access, alteration, or disclosure of your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in processing payments, hosting our website, sending marketing emails, or conducting business operations. These providers are obligated to use your information only to perform services on our behalf and are required to maintain the confidentiality of your data.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You can request access to or correction of your personal information by contacting us at the email address provided below.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business purposes we may have for retaining it.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Water Lantern Festival
Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert physical address]
